Academic Quality Improvement Program (AQIP)

Lamar Community College is proud to be a participating institution in the Academic Quality Improvement Program (AQIP).  AQIP is one of three processes through which a college or university can maintain full accreditation with the Higher Learning Commission (HLC).

Through the AQIP processes, LCC has the opportunity to demonstrate that it meets the Higher Learning Commission’s accreditation standards and expectations through sequences of events that naturally align with those ongoing activities that characterize organizations striving to improve their performance. By sharing both its advancement activities and the results of these actions with AQIP, LCC provides the HLC with the evidence it needs to make a public quality assurance judgment and to support and to assist in its efforts to excel at achieving the distinctive higher education mission the College has set for itself.

Action Projects

Action Projects allow AQIP institutions to select initiatives for meaningful improvement that also support AQIP’s values of systems- and data-driven organization, as well as the Criteria for Accreditation established by the Higher Learning Commission.

Since becoming an AQIP Institution in 2004, Lamar Community College has completed work on fourteen Action Projects involving multiple departments, and focused on a variety of tasks ranging from learning outcomes assessment to new student orientation, communication with students, professional development, benchmarking, concurrent enrollment, and athletics.

To review progress and engage new staff, LCC holds an annual Conversation Day.

Conversation Day

Lamar Community College holds its annual Conversation Day as a driving force for institutional improvement.  Conversation Day brings the entire campus together for a half day of collaboration and goal-setting for the upcoming year.

Originally designed to be an  introductory step for reaccreditation with The Higher Learning Commission of the North Central Association of Colleges and Secondary Schools, LCC’s Conversation Day has evolved into an opportunity to further strategic planning efforts, communicate across departments, and introduce new initiatives.

LCC’s History of Continuous Improvement

Below you’ll find key documents and a timeline of LCC’s processes as an AQIP institution.



  • January 2018: LCC submits its third Systems Portfolio
  • September 2018: LCC holds its twelfth Conversation Day
  • Throughout 2018: 
    • Action Project Complaint Process Meta-Analysis aligned multiple department processes into a campus-wide structure for identifying opportunities for improvement
  • Upcoming:
    • October 2018: LCC will welcome the review team for its comprehensive evaluation and reaffirmation of accreditation.


  • September 2017: LCC holds its eleventh Conversation Day
  • Throughout 2017: 
    • Action Project Enrollment Management Improvement: Targets and Opportunities drew from the accomplishments of LCC’s Enrollment Management Committee
    • Action Project Analyzing and Improving our Catalog Publishing Process redesigned the sequence of processes involved in our annual curriculum and catalog updates


  • September 2016: LCC holds its tenth Conversation Day
  • Throughout 2016: 
    • Action Project From Recruitment to Enrollment: Streamlining Athletic Processes helps coaches track their incoming athletes with greater efficiency
    • Continued action projects from 2014 and 2015


  • September 2015: LCC holds its ninth Conversation Day
  • Throughout 2015: 
    • LCC participates in its third AQIP Strategy Forum
    • Action Project A Better Conversation incorporates formalized, systematic and measurable process mapping across departments


  • Throughout 2014: 
    • LCC creates its next Strategic Plan: A Case For Change
    • LCC hosts an all-campus meeting specifically to launch the new Strategic Plan, using the Conversation Day format to share this information with the entire campus
    • Action Project Strengthening Concurrent Enrollment pilots model of Instructor of Record for Concurrent Enrollment courses
    • Action Project Athletic Programs: Analysis & Growth Models projects potential growth in athletics


  • January 2013: LCC holds sixth Conversation Day.
  • September 2013: LCC holds seventh Conversation Day.
  • November 2013: LCC completes System Portfolio


  • January 2012: LCC holds fifth Conversation Day.
  • Throughout 2012:
    • LCC receives notice that its accreditation has been reaffirmed by the Higher Learning Commission through 2018-19.


  • January 2011: LCC holds fourth Conversation Day
  • Throughout 2011: 
    • Action Project From Orientation to Graduation revamps LCC’s new student orientation, creates new advising/tracking worksheets, and graduation survey
    • Action Project Professional Development Integration launches new professional development survey for LCC employees


  • January 2010: LCC holds third Conversation Day
  • Throughout 2010:
    • Action Project Strengthening College Communication with Students yields following outcomes:
      • Emergency Notification System implemented to improve communication with students
      • All courses required to have a virtual course management shell for students’ increased technological resource
      • Television monitors installed throughout campus to provide students greater access to important LCC news and announcements
      • Launch of LopesAccess – the secure online portal to give students access to academic and financial aid records and student e-mail
    • New employee orientation process revised and expanded
    • LCC participates in its second AQIP Strategy Forum
    • LCC completes its Quality Check-Up Visit from the Higher Learning Commission
    • LCC Strategic Oversight Committee implements new Strategic Planning process integrating AQIP categories, departmental planning, budgeting, professional development, and based on College mission, vision, and goals.


  • November 2009: LCC completes Systems Portfolio
  • Spring 2009: Creation of Institutional Learning Outcomes Assessment Process as part of Action Project Using Assessment to Improve Student Learning


  • January 2008: LCC holds second Conversation Day
  • Summer 2008: New LCC President John Marrin creates Strategic Oversight Committee to manage AQIP activities and institutional processes


  • January 2007: LCC staff & Steering Committee form initial responses to SP category #7:  Measuring Effectiveness.
  • February 2007: LCC staff & Steering Committee form initial responses to SP category #8: Planning Continuous Improvement.
  • March 2007: LCC staff & Steering Committee form initial responses to SP category #9: Building Collaborative Relationships.


  • January 2006: Assessment Action Plan – full-time faculty implement assessment plan
  • February 2006: Title III Action Plan – Title III Eligibility Application submitted
  • Spring 2006: Title III Action Plan – Complete research and final recommendations for Title III
  • March 2006: LCC staff & Steering Committee begin to form initial responses to System Portfolio (SP) categories. First topic is #1: Helping Students Learn
  • April 2006: LCC staff & Steering Committee form initial responses to SP category #2: Accomplishing Other Distinctive Objectives
  • July 2006: Assessment Action Plan – full-time faculty submit results of assessment plan for spring semester, Title III grant abstract
  • August 2006:  LCC staff & Steering Committee form initial responses to SP category #3: Understanding Students’ and Other Stakeholders’ Needs
  • September 2006: LCC staff & Steering Committee form initial responses to SP category #4: Valuing People
  • October 2006: Steering Committee members attend Systems Portfolio training.
  • October 2006: LCC staff & Steering Committee form initial responses to SP category #5: Leading & Communicating
  • November 2006: LCC staff & Steering Committee form initial responses to SP category #6: Supporting Institutional Operations


  • May 2005: Assessment Action Plan – full-time faculty submit assessment templates for one class each
  • Summer 2005: Communication Action Plan – Communication Committee identifies current communication models based on feedback from campus departments
  • September 2005: Communication Action Plan – Committee administers Examiner survey for baseline of communication climate
  • September 2005: Communication Action Plan – Committee administers post-survey assess results
  • Fall 2005: AQIP Steering Committee members attend Systems Portfolio Workshop
  • Fall 2005- Spring 2006: Communication Action Plan – Committee implements strategies to improve campus communication, including workshops
  • December 2005: Assessment Action Plan – full-time faculty submit and discuss results of assessment plan for fall semester


  • January 2004: AQIP Steering Committee members attend Strategy Forum in Chicago, Illinois
  • Spring 2004: LCC president forms an LCC accreditation steering committee to consider application as AQIP college
  • April 2004: Action Projects submitted to AQIP
  • April 2004: Communication Action Plan – staff and faculty assess current departmental information flow
  • July 2004: Steering Committee attends AQIP Vital Focus Conference
  • August 2004: LCC AQIP Steering Committee applies to The Higher Learning Commission for participation in AQIP
  • August, 2004: LCC receives official notification of acceptance as AQIP college
  • August 2004: LCC staff and faculty participate in online Constellation Survey to assess current trends, challenges, and opportunities
  • September 2004: LCC holds Conversation Day with all LCC staff & faculty members


System Portfolios/Appraisals

LCC’s first System Portfolio was submitted to the Higher Learning Commission on October 30, 2009.

LCC’s second System Portfolio was submitted to the Higher Learning Commission on November 1, 2013

AQIP Documents

Original LCC Working Documents